TrainRight Membership Refund & Cancellation Policy
30-Day Money-Back Guarantee
If after trying the TrainRight Membership, you find it doesn't work for you, you can request a refund to the original method of payment method within 30 days of signing up by emailing firstname.lastname@example.org. This is for new TrainRight Membership accounts only and does not apply to athletes re-subscribing after previously canceling their account.
Once you cancel your account, future TrainRight Membership payments will stop. Cancellations must be made prior to your next billing date. Partial month refunds are not offered. For example, if you are billed the first of every month and cancel on the 15th you will not receive a partial month refund. You will maintain access to your account through your paid-thru date regardless of your cancellation date.
How Do I Cancel My Account?
You can cancel your account by visiting your Account Information page once logged in and then select cancel membership. You will then be asked to give a reason for your cancellation and to confirm your cancellation. You will then receive a cancellation confirmation email.