CTS Figueroa Mountain Gran Fondo Cancellation Policy
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CTS FIGUEROA MOUNTAIN GRAN FONDO DOES NOT OFFER REFUNDS FOR ANY REASON, WITH THE EXCEPTION OF THOSE STATED BELOW.
CTS Figueroa Mountain Gran Fondo will offer refunds should CTS Figueroa Mountain Gran Fondo be cancelled under certain circumstances. All registrants automatically receive this coverage upon registering – there are no additional steps you need to complete. If you sign up for the event and are unable to participate, please see the information below on Entry Cancellations.
CTS Figueroa Mountain Gran Fondo’s Commitment To Refund
CTS Figueroa Mountain Gran Fondo will provide a refund of your registration fee to you should the event be cancelled or postponed for one of the following reasons and not rescheduled within 90 days:
Adverse Weather – that is outside of what can be expected on a day to day basis, which occurs or is occurring in the period up to 72 hours prior to the Event and within 100 mile radius of the organized event location. It does not mean the threat of Adverse Weather.
Natural Catastrophe – earthquake, tsunami, flood, volcanic eruption, hurricane, tornado, forest fire and/or any other extraordinary meteorological event causing widespread damage within 100 mile radius of the organized event location. It does not mean the threat of a Natural Catastrophe.
Terrorism – this means an act or series of acts, including the use of force or violence, of any person or group(s) of persons, whether acting alone or on behalf of or in connection with any organization(s), committed for political, religious or ideological purposes including the intention to influence any government and/or to put the public in fear for such purposes in the period up to 72 hours prior to the Insured Event(s) and within 100 mile radius of the organized event location. It does not mean the threat of an act of Terrorism.
Please note that we will not provide any refund should a covered event be cancelled once it has started. We will also not provide a refund if the event is rescheduled to take place within 90 days of the original commencement date.
If you have signed up to participate in the race and cannot attend for any reason, you may cancel your registration up to 7 days prior to the race. To cancel your registration, email email@example.com with your name, telephone number, and reason for cancellation. You must cancel your registration at least 7 days prior to race day in order to receive the discount code. Once we process your cancellation, you will receive a discount code for a 50% credit for the 2019 CTS Figueroa Mountain Gran Fondo based on what you paid for the 2018 event. For example, if you signed up at the $100 price and cancel, you will receive a code good for $50 toward the 2019 race. You will not receive a refund for the entry fee you paid, as the event has no refund policy (see above).
We DO allow transfers from one participant to another up to 7 days before the event. To transfer a confirmed entry in the CTS Figueroa Mountain Gran Fondo from one person to another, please follow the instructions in this link: http://activesupport.force.